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Shukey Services

Updated 2026-07-11 · 1,123 reviewed · 185 listed · Scored from 196 Google reviews · How we rank ›

4.1(196) 72 composite score See reviews on Google ✓ Google-verified
Residential LocksmithKey Cutting & DuplicationCommercial LocksmithAutomotive Locksmith
Shukey Services
Services
Residential Locksmith, Key Cutting & Duplication, Commercial Locksmith
Reviews
196

What recent reviews say

Staff are genuinely engaged and approachable; Raymond and his team explain repairs clearly and charge fairly. Many customers return for key duplication, leather work, and shoe repair. Workmanship is usually solid, though a small group report staining, sloppy stitching, or damage from chemicals during the process.

Some items come back with issues requiring rework; one customer paid $320 for repairs that included ink stains and gloss damage. Despite these gaps, the business refunds promptly when keys fail and sources replacement parts or alternative solutions for customers who cannot be helped.

Praised for
  • friendly and knowledgeable staff
  • fair pricing
  • quality workmanship on leather and repairs
  • reliable key duplication
  • responsive service and communication
Watch-outs
  • poor stitching and finish quality on some items
  • staining and damage to items during repair
  • inconsistent results on repeat repairs
skilled-stafffair-pricingpunctualprofessionalclean-workquick-turnaroundreliable
Best for: long-term customers wanting key work and leather repairs at fair prices
Think twice if: expensive items may be stained or damaged by solvents or rough stitching during repair

Strengths

  • transparent quotes and honest pricing
  • named technicians (Raymond, Ken) with deep knowledge
  • quick key duplication and problem-solving
  • leather restoration and recolouring

Worth knowing

  • Raymond is the lead technician, known for reliable leather and hardware repairs, vintage handbag restoration, and personalized service
  • Ken specializes in luggage repair and can direct customers to replacement options if repair is not viable
  • Key duplication fee starts at $5; customer received refund when a duplicated key proved unsuitable after reattempt
  • Service includes SMS notification when items are ready for collection
  • Staff source replacement hardware parts when needed

What reviews say by service

Key Cutting & Duplication
Reliable and quick duplication; staff attempt difficult keys (broken, worn) and refund if they ultimately fail

How it compares

  • Rated 4.1 against a 4.51 average across the 75 key cutting & duplication businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 43
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 0

Rating breakdown

5
141
4
14
3
4
2
3
1
34

Common questions

Can you fix a key if it's broken in half?
Yes, they will attempt to duplicate it from the broken pieces. If it works after duplication, you pay $5. If it fails on a second attempt, you receive a refund.
Do you refund if a service doesn't work out?
Yes, refunds are provided promptly if a key duplicate proves unsuitable or a repair cannot be completed.
Are there named technicians I can request?
Raymond leads leather and bag work; Ken specializes in luggage repair. Both are known for explaining options and sourcing solutions.
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Most visits are quick, professional repairs with staff who know their craft. One cobbler earned consistent praise for speed and friendliness, though occasional complaints surface about hurried finishes and staff attitude on bad days. The business fixes shoes, bags, and sandals in the Paragon mall near Orchard. Prices run $20-60+ per job; most customers accept the cost for same-day turnarounds. A handful mention dents or poor communication, but the majority return for repeat work.

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Shukey Far East
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Staff like Rebecca and Uncle Chris earn consistent praise for honesty and warmth, often steering clients away from unnecessary work. However, a sharp divide emerges: five-star reviews celebrate craftsmanship and genuine care, while one and two-star reviews document damaged delicate shoes, soles failing within weeks, and inconsistent workmanship. The business is open seven days and serves the Central Area. Durability and handling quality remain the main worry.

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Last updated 2026-07-11