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MasterFix Services (Paragon)

Updated 2026-07-11 · 1,123 reviewed · 185 listed · Scored from 105 Google reviews · How we rank ›

4.4(105) 78 composite score See reviews on Google ✓ Google-verified Publishes prices
Residential LocksmithKey Cutting & DuplicationAutomotive Locksmith
MasterFix Services (Paragon)
Services
Residential Locksmith, Key Cutting & Duplication, Automotive Locksmith
Reviews
105

What recent reviews say

Most visits are quick, professional repairs with staff who know their craft. One cobbler earned consistent praise for speed and friendliness, though occasional complaints surface about hurried finishes and staff attitude on bad days.

The business fixes shoes, bags, and sandals in the Paragon mall near Orchard. Prices run $20-60+ per job; most customers accept the cost for same-day turnarounds. A handful mention dents or poor communication, but the majority return for repeat work.

Praised for
  • fast turnaround
  • quality craftsmanship
  • friendly staff
  • convenient mall location
Watch-outs
  • rushed work quality
  • rude staff behaviour
  • higher prices
fast-responseskilled-staffprofessionalfair-pricingquick-turnaround
Best for: office workers needing emergency shoe repairs while shopping
Think twice if: quality can be uneven; staff attitude varies on busy days

Strengths

  • same-day repairs common
  • named craftspeople (David, Master Leong)
  • in-mall convenience near Orchard

Worth knowing

  • David and Master Leong named as craftspeople
  • same-day repairs for multiple shoes within hours reported
  • $60 shoe repair completed before closing mentioned
  • protective sole installation offered

How it compares

  • Rated 4.4 against a 4.51 average across the 75 key cutting & duplication businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 62
Review volume 88
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
83
4
6
3
1
2
2
1
13

Common questions

Can I get my shoes repaired the same day?
Yes. Multiple reviews mention repairs completed within 1-3 hours, often before closing time.
Do you offer pickup and delivery?
Yes. Free doorstep pickup and return for orders over $150; $20 for orders under $150; $40 for Sentosa addresses.
What services do you offer besides shoe repair?
Bag cleaning and care, leather restoration, stitching and hardware repair, colour touch-up, and protective sole installation.

Similar locksmith nearby

Shukey Services
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Shukey Services

4.1(196)✓ Google-verified

Staff are genuinely engaged and approachable; Raymond and his team explain repairs clearly and charge fairly. Many customers return for key duplication, leather work, and shoe repair. Workmanship is usually solid, though a small group report staining, sloppy stitching, or damage from chemicals during the process. Some items come back with issues requiring rework; one customer paid $320 for repairs that included ink stains and gloss damage. Despite these gaps, the business refunds promptly when keys fail and sources replacement parts or alternative solutions for customers who cannot be helped.

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Mister Minit Ngee Ann City
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Mister Minit Ngee Ann City

4.5(229)✓ Google-verified

Alex delivers shoe and accessory repairs with visible care. Luxury brand work (Ferragamo, Chanel, Hermès, Bottega) and minor alterations draw return visits; emergency repairs while shopping happen the same day. He listens carefully, declines payment on small jobs, and handles watch battery sourcing and laptop cable lock removal without fuss. Turnover is consistently fast, staff attitude patient even during queues. The shop sits in a mall basement, making walk-in repairs practical when damage strikes. No cost complaints appear in the available reviews.

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Shukey Far East
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Shukey Far East

4.5(60)✓ Google-verified

Staff like Rebecca and Uncle Chris earn consistent praise for honesty and warmth, often steering clients away from unnecessary work. However, a sharp divide emerges: five-star reviews celebrate craftsmanship and genuine care, while one and two-star reviews document damaged delicate shoes, soles failing within weeks, and inconsistent workmanship. The business is open seven days and serves the Central Area. Durability and handling quality remain the main worry.

Residential Locksmith

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Last updated 2026-07-11