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Shukey Far East

Updated 2026-07-11 · 1,123 reviewed · 185 listed · Scored from 60 Google reviews · How we rank ›

4.5(60) 68 composite score See reviews on Google ✓ Google-verified
Residential Locksmith
Shukey Far East
Service
Residential Locksmith
Reviews
60

What recent reviews say

Staff like Rebecca and Uncle Chris earn consistent praise for honesty and warmth, often steering clients away from unnecessary work. However, a sharp divide emerges: five-star reviews celebrate craftsmanship and genuine care, while one and two-star reviews document damaged delicate shoes, soles failing within weeks, and inconsistent workmanship. The business is open seven days and serves the Central Area. Durability and handling quality remain the main worry.

Recent shift: Clear quality and consistency concerns have emerged over the past year. Early five-star reviews praised craftsmanship; recent one-star reviews cite damaged luxury items and failed soles, suggesting possible declining standards or inconsistent execution across staff members.

Praised for
  • honest advice, won't upsell
  • warm, caring staff (Rebecca, Nicholas, Uncle Chris named)
  • skilled craftsmanship
  • fair pricing
Watch-outs
  • damaged shoes during work
  • poor repair durability (soles coming off)
  • inconsistent quality, especially with delicate leather
  • slow communication, long turnaround
skilled-stafffair-pricingprofessionaltransparent-quotedamaged-lock
Best for: Everyday shoes and robust leather goods; those who value straightforward advice over guaranteed perfection.
Think twice if: Your shoes are brand-new, luxury designer, or delicate lambskin; durability of past repairs has been questioned in recent feedback.

Strengths

  • staff known for honest, no-upsell advice
  • experienced team (40+ years at Far East Plaza)
  • willing to recommend alternatives if job unsuitable

Worth knowing

  • Named staff: Rebecca (known for honesty, leather conditioning, insole advice), Nicholas (pleasant service), Uncle Chris (efficient quick fixes)
  • Located at Far East Plaza for 40+ years
  • Free service examples: sling bag zip advising, conditioning leather, no charge for minor adjustments
  • Repair outcomes on luxury items (Chanel lambskin, Ferragamo, Fendi) criticized for visible wear and premature failure

How it compares

  • Rated 4.5 against a 4.54 average across the 147 residential locksmith businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 67
Review volume 78
Review recency 97
Review sentiment 48
Profile completeness 75
Verification 0

Rating breakdown

5
53
4
0
3
0
2
0
1
7

Common questions

Are you open on weekends?
Yes, the business publishes opening hours for all seven days.
Do you offer insole advice?
Yes. Rebecca has been noted for recommending suitable insoles and offering tips for heel pain relief.
Will you tell me if a repair isn't worth doing?
Yes. Staff have turned away jobs and recommended against unnecessary work when the shoe's construction makes repair risky.

Similar locksmith nearby

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Staff are genuinely engaged and approachable; Raymond and his team explain repairs clearly and charge fairly. Many customers return for key duplication, leather work, and shoe repair. Workmanship is usually solid, though a small group report staining, sloppy stitching, or damage from chemicals during the process. Some items come back with issues requiring rework; one customer paid $320 for repairs that included ink stains and gloss damage. Despite these gaps, the business refunds promptly when keys fail and sources replacement parts or alternative solutions for customers who cannot be helped.

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MasterFix Services (Paragon)
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Most visits are quick, professional repairs with staff who know their craft. One cobbler earned consistent praise for speed and friendliness, though occasional complaints surface about hurried finishes and staff attitude on bad days. The business fixes shoes, bags, and sandals in the Paragon mall near Orchard. Prices run $20-60+ per job; most customers accept the cost for same-day turnarounds. A handful mention dents or poor communication, but the majority return for repeat work.

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ShoeLock Holmes
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ShoeLock Holmes

4.9(38)✓ Google-verified

Ronnie has earned fierce loyalty over many years by turning down work he cannot do well and pricing jobs fairly. Customers repeatedly praise his repair skill on designer shoes and Birkenstocks, his willingness to advise against repairs that would disappoint, and his cheerful, patient manner. No complaints emerged in the reviews.

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Last updated 2026-07-11