One customer reports a smart lock that worked reliably for three years and staff who explained the tech clearly. Another felt the warranty was too narrow and that the technician alone decided what fell outside coverage.
Based on limited recent reviews, so treat this as low-confidence.
All four reviews award five stars, citing quick arrivals within 30 minutes, clear explanations, and prices noticeably lower than competitors. Staff are described as kind, efficient, and knowledgeable.
All three reviews praise Alex for speed, politeness, and fair rates. Door lock repair was completed in ten minutes; service includes replaceable door knobs. Customers report they will return.
Adrian stands out for his patience and knowledge when discussing digital locks and gate options; most customers say he avoids hard selling and matches products to their needs. However, after purchase, communication breaks down. Two separate reviewers reported surprise additional charges, missed measurements, and last-minute scheduling that forced time off work, with Adrian blaming them rather than taking responsibility. One visit found no staff available for 30 minutes, and a camera model limitation was not disclosed upfront.
Last updated 2026-07-11