All four reviews award five stars, citing quick arrivals within 30 minutes, clear explanations, and prices noticeably lower than competitors. Staff are described as kind, efficient, and knowledgeable.
Based on limited recent reviews, so treat this as low-confidence.
One customer reports a smart lock that worked reliably for three years and staff who explained the tech clearly. Another felt the warranty was too narrow and that the technician alone decided what fell outside coverage.
Infinite Locksmith's standout strength is speed: customers report 5-minute reply times and arrival within 30 minutes to an hour, even at 12:30am. Kes, the core technician, handles digital locks, safes, and standard residential work with hands-on skill and often goes unprompted into extras like door-closer adjustment or drilling to fit. Pricing starts at $50 and reviewers consistently find it fair; staff explain charges upfront with photos. One customer felt burned when a quick open-and-disconnect left them unable to use their lock the next day, and the technician declined further help, exposing a gap in managing expectations on first contact about what the job includes and what comes after.
Shawn and his team consistently arrive within 15-30 minutes and fix locks efficiently without pushing unnecessary upgrades. Reviewers repeatedly praise reasonable prices, straightforward diagnosis, and the skill to avoid replacing entire doors or locks when repairs suffice. Emergency calls after midnight see the same standard: patient explanation, honest recommendations on digital locks or battery types, and willingness to work around the customer's existing setup. The business attracts repeat trust rather than one-off panic calls.
Last updated 2026-07-11