One reviewer praised cleanliness, but 45% gave one or two stars. Multiple customers reported Yale digital locks installed incorrectly, failing within weeks, and then faced 7-day waits for repair contact or being pushed toward new purchases rather than fixes. Customer service via chat and phone both drew complaints for long waits and dismissal of warranty claims.
Based on limited recent reviews, so treat this as low-confidence.
Speed and friendliness draw customers, but pricing honesty is a recurring concern. Several reviewers report being overcharged for common batteries (paying $15 for items costing under $1 retail), and one key duplication came with imperfections requiring tweaking to work reliably.
Quick, knowledgeable on-site car battery service with strong emphasis on customer education. Technician arrives promptly, diagnoses clearly, prices fairly, and explains the work-sometimes declining work if the issue lies elsewhere, which reviewers appreciate as honest practice. Mahenthren and Martin handle most calls personally and test batteries before replacement. Service is island-wide and available weekends. No negative feedback across the recent reviews reviewed.
Reno delivers dependable service with response times under 30 minutes and typically resolves issues in minutes. Fair pricing, patient explanations, and practical tips to avoid recurring problems set him apart; reviewers consistently note his professional approach and willingness to advise clients on do-it-yourself fixes when appropriate.
Last updated 2026-07-11