- How fast will they come if I'm locked out?
- One customer reported arrival within 15 minutes of calling for a bedroom lockout. Same-day service is common even for standard jobs booked via WhatsApp.
- Will they charge me to replace the whole lock if only part is broken?
- No. Reviewers report the team diagnoses the actual fault, replaces only the broken component, and charges accordingly. They will tell you if the lock is fine and does not need changing.
- Do they explain what they are doing?
- Yes. They clearly explain the lock issue, provide recommendations for safety or quality, and share general technical knowledge about locks and common problems.