Soxxi Master solves key duplication problems other locksmiths decline. The owner and her team explain what went wrong with failed duplications elsewhere, diagnose car remotes step by step, and charge for skill and technology rather than rushing jobs. Work is precise: keys fit first time, rare Lockwood and motorcycle box keys included. Staff respond quickly on WhatsApp and keep waiting areas comfortable.
Parking costs add to the bill. They operate by appointment from Bishan near Marymount MRT. Specialties include laser-cut duplication, remote programming, and unusual key profiles others said were impossible. At 4.7 stars across 152 reviews, they sit well above the 4.51 directory average for key cutting.
One year-old one-star review calls the service unsatisfactory, but limited review detail prevents a fuller assessment. The business claims 10+ years operating and serves Singapore with emergency, automotive, and smart lock work.
Bishan location draws traffic but nearly all reviewers report inflated prices and failed work. Keys that don't function, shoe soles that detach within weeks, and staff who refuse refunds or apologise create a pattern of poor value and dismissive service.
Thomas and his team arrive fast (typically 10-20 minutes) and unlock doors in minutes at fair prices. Work quality is consistently praised; customers highlight live location updates and WhatsApp responsiveness that ease the stress of lockouts. A handful of older complaints about staff rudeness and communication exist, but the overwhelming pattern is reliable, honest service at competitive rates.
Last updated 2026-07-11