Most visits result in quick, professional help at reasonable rates. One recent complaint flagged poor attitude and high costs, contrasting sharply with the many five-star notes praising the owner's skill and availability even during holidays.
Based on limited recent reviews, so treat this as low-confidence.
Most customers praise the speed of response and friendly, patient handling of car key problems and lockouts. The owner, Mr Tee, is named for his calm guidance and quick solutions. However, occasional complaints surface about staff attitude and bills that seem high for straightforward work, particularly during emergencies.
AX Locksmith Sembawang answers emergency calls within 30 minutes, even at 3am, and staff arrive at quoted times. Technicians like Alex and Chris dismantle, pick, and open locks skillfully without damaging doors or handles, explain issues clearly, and charge fair rates for after-hours work. Every one of 18 reviews is five stars.
Installers across the board earn consistent praise for technical knowledge and patience during digital lock setup. Mani, Thangam, Ela, An Peng, Sugu, Ramu, and others walk customers through configuration step by step, with jobs like four-lock installs completed in under three hours. The business stocks multiple Lusano door and gate lock models priced from $299 to $799, serves all of Singapore from 20+ outlets, and handles HDB doors, gates, and renovation work. Staff explain setup thoroughly without pressure, and customers describe a straightforward, well-executed experience.
Last updated 2026-07-11