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Mister Minit (Waterway Point)

Updated 2026-07-11 · 1,123 reviewed · 185 listed · Scored from 348 Google reviews · How we rank ›

4.5(348) 81 composite score See reviews on Google ✓ Google-verified
Residential LocksmithKey Cutting & DuplicationCommercial LocksmithAutomotive Locksmith
Mister Minit (Waterway Point)
Services
Residential Locksmith, Key Cutting & Duplication, Commercial Locksmith
Reviews
348

What recent reviews say

Most visits result in quick, friendly service with staff who know their craft. Louis Lim stands out for meticulous shoe repairs that restore comfort without damage, paired with genuine warmth that keeps customers returning. One reviewer's watch battery experience turned sour: miscommunication about pickup timing left them waiting during lunch, and the technician refused to adjust analogue time, citing lack of knowledge.

The locksmith side (key cutting) earns consistent praise for speed and accuracy. Pricing comes across as fair. The 2-star rating signals a service gap-watch adjustments and communications may need tightening, especially around collection windows and the scope of what staff can handle.

Recent shift: one negative watch battery experience a month ago stands out against the overwhelmingly positive trend but does not suggest a wider downturn

Praised for
  • fast turnaround on keys and repairs
  • Louis Lim's skilled shoe repair and friendly service
  • honest pricing
  • knowledgeable and professional staff
Watch-outs
  • poor communication around collection times
  • inconsistent technical knowledge on watch adjustment
  • watch battery service gaps
fast-responsepunctualfair-pricingskilled-staffprofessionalquick-turnaround
Best for: customers wanting reliable shoe repair and fast key cutting in Punggol
Think twice if: you need watch servicing beyond battery changes; communication and technical consistency may vary

Strengths

  • Louis Lim's meticulous shoe repair expertise
  • key cutting done in under 2 minutes
  • friendly, patient staff
  • honest pricing and attention to detail

Worth knowing

  • Louis Lim: praised repeatedly for shoe repair skill and friendly manner
  • key cutting: reviewers report sub-2-minute turnaround and high accuracy
  • shoe repair: specialist in leather stretching and sole re-attachment with neat stitching
  • watch servicing: battery changes offered but analogue timing adjustment not reliably available
  • one reviewer waited 40+ minutes due to lunch closure after being told 20-25 min pickup window

What reviews say by service

Key Cutting & Duplication
extremely fast and accurate service, multiple reviewers recommend
Residential Locksmith
house key cutting praised for speed and quality

How it compares

  • Rated 4.5 against a 4.51 average across the 75 key cutting & duplication businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 67
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
300
4
6
3
2
2
7
1
33

Common questions

How long does key cutting usually take?
Under 2 minutes, according to multiple recent reviews.
Can they repair expensive leather shoes?
Yes. Louis Lim specialises in leather work including stretching and sole re-attachment. Reviewers report he has restored tight shoes and high-end heels to comfort without damage.
What happens if I collect during lunch?
The shop closes for lunch. One reviewer was told to collect in 20-25 minutes but found the shop closed when returning after 40 minutes, requiring another hour's wait. Check opening hours before visiting.
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Last updated 2026-07-11