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Mister Minit Vivo City

Updated 2026-07-12 · 1,097 reviewed · 186 listed · Scored from 141 Google reviews · How we rank ›

4.2(141) 71 composite score See reviews on Google ✓ Google-verified
Key Cutting & DuplicationResidential LocksmithAutomotive Locksmith
Mister Minit Vivo City
Services
Key Cutting & Duplication, Residential Locksmith, Automotive Locksmith
Reviews
141

What recent reviews say

Most visits yield warm service and strong shoe repair work, particularly from known staff like Mr Noor and the lady cobbler. Several one-star reviews flag soft keys that wear within days, missed opening hours, and a watch repair that left internal components loose, with one customer reporting zero response after escalation.

Recent shift: Negative trend visible: January 2025 watch repair incident reported unprofessional work; March 2025 follow-up shows no response to complaint. Earlier reviews (2023-2024) mostly praise shoe repairs.

Praised for
  • friendly and patient staff
  • skilled craftspeople
  • quick turnaround on shoe repair
  • honest advice on limitations
Watch-outs
  • keys made too soft or worn out quickly
  • inconsistent hours/late opening
  • poor communication on delays
  • quality control lapses on watches
skilled-stafffast-responsepunctualreliableprofessionalno-showpoor-communication
Best for: Customers needing skilled shoe repairs and shoe-brand-specific work.
Think twice if: Key quality has been inconsistent (soft material, premature wear); hours can be unpredictable; communication on job delays is not reliable.

Strengths

  • Birkenstock Authorised Repairer
  • skilled shoe repair staff with customer attention
  • willing to do emergency same-day fixes
  • honest about job scope upfront

Worth knowing

  • Mr Noor named as skilled shoe repairer
  • Lady cobbler praised for delicate work
  • Birkenstock Authorised Repairer status
  • Willingness to do temporary emergency fixes outside usual turnaround
  • Watch repair incident left internal components loose (Jan 2025)
  • Key quality issues reported: keys too soft to bend, shortened within a week, charged S$32 for pair

What reviews say by service

Residential Locksmith
Keys made too soft or worn prematurely; one pair shortened in under a week.
Key Cutting & Duplication
Inconsistent quality; some keys last weeks, others fail quickly or are cut too soft.
Automotive Locksmith
Limited direct feedback on car keys; no specific complaints or praise in reviews.

How it compares

  • Rated 4.2 against a 4.51 average across the 77 key cutting & duplication businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 50
Review volume 93
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
104
4
10
3
1
2
1
1
25

Common questions

Can they do rush shoe repairs?
Yes. Staff may offer temporary fixes on short notice if busy with other work, as shown in reviews. Full repairs typically take one to two days.
What watch services do they offer?
Watch battery replacement and watch glass replacement are available, though a January 2025 review reported internal components were left loose after a battery change.
Are they open on Sundays?
The business publishes opening hours for 7 days, but one customer reported finding the Vivo City location closed at 10:30am on a Sunday; hours may be unreliable.
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Last updated 2026-07-12