Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
All 11 reviews are five-star. Customers consistently praise fast turnaround (25-30 minutes for jobs), willingness to tackle complex tasks like HID card duplication that other shops decline, and staff who go beyond normal hours. Pricing draws repeated comment as honest and reasonable, especially for niche services like condo card duplication at $8-10.
Staff like Elbib, Bao, and Naresh earn consistent praise for patience, product knowledge, and clear explanations without pressure. Buyers describe smooth purchase and setup experiences. One complaint arose over bundle pricing perceived as unfair. The business sells and installs CCTV systems, video intercoms, and access controls. They configure cameras on-site and walk customers through setup. Most interactions centre on product selection for homes and small shops rather than emergency or locksmith services.
Speed and quality on keys shine brightest. Ken delivers quick duplications and reliable fixes, earning consistent praise for professionalism and attention to detail. Shoe repair work varies sharply by technician; some customers report excellent craftsmanship while others cite sloppy workmanship, rude service, and unclear break times that frustrate walk-ins. The business spans key cutting, shoe repair, watch work, and specialty services across multiple decades. Ken and Peter Koh stand out for skill, but staffing inconsistency and sporadic operating hours remain friction points. A good fit if you know who you're getting and plan your visit carefully.
Last updated 2026-07-11