47 low data
Adem Locktronics System
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Digital & Smart Lock Specialist
Golden Key Locksmith Sdn. Bhd. (Johor Jaya)
Digital & Smart Lock Specialist24/7 Emergency LocksmithKey Cutting & Duplication
- Services
- Digital & Smart Lock Specialist, 24/7 Emergency Locksmith, Key Cutting & Duplication
- Reviews
- 126
What recent reviews say
Strong five-star reviews praise quick response on car lockouts and thoughtful key marking that prevents mistakes. However, a significant cluster of one and two-star complaints reveals patterns of poor key and lock fitting, staff rudeness especially from the owner, and refusal to take responsibility for faulty work. One customer reported needing three visits to get a key that worked; another was told to disassemble their door latch rather than fix the copy. Pricing is reported as notably higher than nearby shops.
Praised for
- Fast response and quick completion
- Skilled technical work on locks and keys
- Clean, tidy shop environment
- Friendly staff (when consistent)
Watch-outs
- Rude or dismissive owner attitude
- Key or lock copies not fitting properly
- Blaming customers for poor workmanship
- Overpriced relative to competitors
- Delivery fee disputes and poor communication
fast-responseskilled-staffrude-staffquick-turnaroundoverpricedclean-work
Best for: Customers needing urgent car unlocking or quick key duplication with someone on-site and reliable.
Think twice if: Key and lock fitment issues are documented; owner attitude is frequently complained about; prices run RM40–50 higher than competitors for equivalent keys.
Strengths
- Arrives quickly on emergency callouts
- Clean, well-maintained shop space
- Attentive detail on key marking and identification
Worth knowing
- Ms Ng praised for detailed explanation of smart lock malfunction
- Staff refunded RM15 on faulty lock copy without dispute
- Owner reportedly difficult to deal with; young staff noted as having better attitude
- Customer video evidence required to prove original key was not faulty
What reviews say by service
- Key Cutting & Duplication
- Recurring failures: keys don't fit locks or enter with difficulty; staff blamed customer locks rather than acknowledging poor workmanship
- 24/7 Emergency Locksmith
- Car lockouts praised for speed and care; arrives quickly without damage
- Digital & Smart Lock Specialist
- Ms Ng provided detailed technical explanation on smart lock issue; positive interaction noted
How it compares
- Rated 4.2 against a 4.51 average across the 75 key cutting & duplication businesses listed here.
- Has more Google reviews than 74% of the businesses in this directory.
How we scored this
Scoring Method Star rating 50
Review volume 91
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30
Rating breakdown
5
92
4
8
3
4
2
3
1
19
Common questions
- How fast will they arrive if I'm locked out of my car?
- Reviews report arrival times within the same or next day, with one customer noting they were called Tuesday and served Thursday
- Do they open car doors without damage?
- Yes; one recent review specifically praised the locksmith for opening the car carefully without causing any damage
- Will a key I have duplicated work first time?
- Not reliably; multiple customers report keys that don't fit or are hard to insert, requiring return visits
Similar locksmith nearby
79
JB开锁 Silver Key Locksmith
4.7(59)✓ Google-verified
Most customers praise the speed of response and friendly, patient handling of car key problems and lockouts. The owner, Mr Tee, is named for his calm guidance and quick solutions. However, occasional complaints surface about staff attitude and bills that seem high for straightforward work, particularly during emergencies.
Automotive Locksmith24/7 Emergency Locksmith
94
Golden Top Security Door Mount Austin & Autogate (WAYFUTURE HOME)
5.0(225)✓ Google-verified
Zen Kho and the Mount Austin branch team earned consistent praise for patient, thorough guidance through security door selection and installation. Customers repeatedly noted how staff broke down confusing material choices and lock options into simple, confident decisions, with follow-up support during delivery and setup. Installation experience matched sales quality; technicians like David Wang and Warren handled custom orders smoothly. Reviewers found mid-range pricing solid rather than cheap, and the complete showroom in Mount Austin let buyers feel and compare products before committing.
Digital & Smart Lock SpecialistCommercial Locksmith