SG Locksmith Guide
Menu
Request quotes

Fire Rated Door Pte Ltd

Updated 2026-07-11 · 1,123 reviewed · 185 listed · Scored from 532 Google reviews · How we rank ›

4.9(532) 88 composite score See reviews on Google ✓ Google-verified
Residential LocksmithDigital & Smart Lock SpecialistCommercial LocksmithAutomotive LocksmithSafe Opening & Installation
Fire Rated Door Pte Ltd
Services
Residential Locksmith, Digital & Smart Lock Specialist, Commercial Locksmith
Reviews
532

What recent reviews say

Leon and Justin stand out for patient, technical guidance that treats lock selection as a real decision rather than a sales transaction. Most buyers praise fast installation, responsive WhatsApp follow-up, and staff who explain both strengths and weaknesses. However, one detailed complaint flags firmware bugs in Moorgen smart locks and uneven technician expertise during troubleshooting, leaving some problems unresolved months later.

The business dominates digital lock sales in the area, with honest product positioning and fuss-free servicing as core strengths. Weekend emergency lockouts get handled in 90 minutes, and staff arrange free maintenance when issues arise. That said, product stability and after-sales troubleshooting depth matter most if you buy a high-end smart lock system.

Praised for
  • knowledgeable and patient staff
  • quick response and installation
  • unbiased product advice
  • strong after-sales support
Watch-outs
  • poor initial customer acknowledgement
  • inconsistent technical support quality
  • product firmware and app stability issues
skilled-stafffair-pricingtransparent-quotefast-responseprofessionalquick-turnaroundreliable
Best for: homeowners deciding between digital lock brands and needing patient expert guidance
Think twice if: you experience firmware or app glitches with Moorgen locks, support response times can be slow despite initial helpfulness

Strengths

  • Named technicians (Leon, Justin, Wayne) known for patient technical guidance
  • Same-day or next-day emergency installation
  • Transparent product pros and cons explained upfront
  • Free servicing and quick WhatsApp support

Worth knowing

  • Leon, Justin, and Wayne named as staff delivering consistent service
  • Moorgen T31 and T9 locks are primary product line
  • Installation turnaround as fast as 1.5 hours for weekend emergencies
  • Free servicing provided when issues arise post-installation
  • One customer experienced firmware update and camera failures on Moorgen T31 that remained unresolved for weeks

What reviews say by service

Digital & Smart Lock Specialist
Staff explain product trade-offs from technical and consumer perspective, not sales pressure; firmware instability reported in at least one high-end system
24/7 Emergency Locksmith
Weekend lockout handled with installation completed in 1.5 hours and customer support via WhatsApp

How it compares

  • Rated 4.9 against a 4.54 average across the 147 residential locksmith businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 92
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
510
4
7
3
2
2
3
1
10

Common questions

Can you install a digital lock over the weekend if mine breaks?
Yes. One customer's lock failed on Saturday and My Digital Lock installed a replacement Moorgen lock the same day within 1.5 hours via WhatsApp coordination with Justin and Wayne.
Do you only sell one brand of digital lock?
No. Justin explicitly presents the pros and cons of multiple products from different brands to help you choose the right one for your needs.
What happens if my digital lock has a problem after installation?
Staff arrange free servicing and respond to questions quickly via WhatsApp. One customer also had firmware issues handled by a technician visit, though complex app problems took longer to resolve.
Request a quote

Similar locksmith nearby

HDDoor Pte Ltd
89

HDDoor Pte Ltd

4.9(3668)✓ Google-verified

Most customers praise fast, clean installation work and the quality of doors and digital locks. Named technicians like Hiron, Abdul, Benka, and Muthu-Karthi receive repeated mention for helpful, professional service. One customer felt overcharged and encountered a sliding door mechanism problem that was misdiagnosed; they ultimately fixed it themselves. Overall experience remains strong, though clarity on pricing and warranty coverage would help set expectations. Service spans residential doors, gates, digital locks, and HDB/condo installations. Digital lock systems get consistent praise for quality and setup guidance. Gate installations are frequently mentioned as solid and well-fitted. The business claims ISO 9001:2015 certification and serves Singapore, HDB, BTO, and condo properties.

Residential LocksmithDigital & Smart Lock SpecialistCommercial Locksmith
View profile
NTA (S) Holding Pte Ltd
76

NTA (S) Holding Pte Ltd

4.8(25)✓ Google-verified

NTA sells door hardware with a strong track record for product quality and knowledgeable staff who take time to advise on options. Most reviewers praise durable handles and locks with sleek finishes, along with responsive help from named staff like Rona and Nate. However, pricing is consistently higher than competitors, no warranty is standard, and one detailed complaint cited pushy sales tactics and poor customer relations when non-contractors attempted DIY installation.

Residential LocksmithCommercial Locksmith24/7 Emergency Locksmith
View profile
Best Industrial Pte. Ltd.
79

Best Industrial Pte. Ltd.

4.4(175)✓ Google-verified

Most customers return for the wide door range and responsive sales team, with many praising product quality and installation work. A small but vocal group reports incomplete quotes, unclear pricing, and occasional rudeness from showroom staff, particularly around payment expectations before site surveys.

Residential LocksmithCommercial Locksmith
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-11