Most visits result in swift, clean unlocking and expert fixes within 30-45 minutes. Technicians like Steven, Teck, Robert, Terrance, and Joel know older locks well and often solve problems on the phone first, saving money. One team member's rudeness was acknowledged and apologised for, but poor initial communication and outdated location data have frustrated a few callers.
Services span residential doors, smart locks, car unlocking, and gate repair. Pricing sits between fair (often $100 and up for cylinder changes) and occasionally steep for standard jobs. The 25-year track record shows up across reviews in veteran staff skill, though newer customers sometimes hit communication gaps before being redirected to more helpful technicians.
Opened antique and vintage safes without damage while protecting surroundings; staff explain mechanisms patiently and handle sales with care.
Mr Leong handles lockset replacement with patience and care, resolving alignment issues without fuss. Limited review detail, but what appears suggests fair pricing and solid technical skill.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-07-11