Kevin arrives fast, typically within 30 to 35 minutes, and solves lock problems without damage. Reviewers consistently praise him for diagnosing issues correctly (like battery faults on safes rather than drilling) and quoting honestly when others push expensive solutions. His skill shows in opening digital locks, safes, and doors in under 10 minutes, and his prices undercut competitors by $100 to $200 per job.
Work spans residential lockouts, safe opening and repair, door hardware replacement, and commercial access. He verifies identity at homes, listens carefully to what's needed, and stays responsive late into the evening. Reviewers describe a rare combination: technical expertise that saves them money and stress, paired with genuine friendliness and willingness to go beyond the stated job.
Mr Tan and team unlock doors and solve lock problems with speed-often within 30 minutes even at midnight. Reviewers praise damage-free work, reasonable rates, and calm professionalism, though one customer waited longer than promised and wants clearer pricing upfront.
One recent review praises quick turnaround and fair rates. Review evidence is limited, so broader patterns cannot be confirmed.
Strong track record of speed and reasonable rates, with many praising Mr Oh by name and one-hour response times. However, older complaints flag damage to locks and doors, misquoted fees, and a 3+ hour wait despite promises of 45 minutes, raising concerns about consistency.
Last updated 2026-07-11